Past Conference Materials


CQI Conference 2016

Click here to view the 2016 Conference Program (PDF).

The 2016 CQI Conference, held October 17th and 18th, opened on Day One with a Keynote Presentation from Debra B. Natenshon (DBN & Associates, L3C)
[ Presentation ].
Workshops began immediately following Debra’s presentation.

Day 1, Session 1 included the following workshops and presentations:

  1. CQI to the CQI: An Opportunity for Establishing, Activating, and Managing Improvement Efforts through Reflection and Action Planning by Yolanda Green-Rogers, MSW (Chapin Hall at the University of Chicago, IL) [ Presentation ]
  2. Program Specification and Performance Summaries: Building the Foundation for the Use of Meaningful Data by Sabrina Townsend, AM and Melissa Villegas, MSW (JCFS, IL) [ Presentation ]

Day 1, Session 2 included the following workshops and presentations:

  1. Measuring Transformational Change at an Organizational Level by Deborah Armstrong, MS, LCPC and Lara Raper, MS (The Baby Fold, IL) [ VideoPresentationHandouts ]
  2. Lean: The Value Adding Model of Continuous Improvement by Tony Heath, PhD (United Health Group/Optum, IL) [ PresentationHandouts ]

Day 1, Session 3 included the following workshops and presentations:

  1. Building Solutions With Data by Brock Boudreau, PhD and Jane Burstain, PhD (Texas Department of Family and Protective Services, TX) [ VideoPresentation ]
  2. Trickle Down Datanomics by Rena Barton Gotto, MA (Lutheran Family and Children’s Services of Missouri, MO) [ PresentationHandouts ]
  3. Yes You CANS! How to Analyze and Use Your CANS Data to Improve Outcomes for Youth by Kimberly Clark, AM (One Hope United, IL) and Sabrina Townsend, AM and Melissa Villegas, MSW (JCFS, IL) [ PresentationHandouts ]

Day 2, Session 1 included the following workshops and presentations:

  1. How Do You Know? Best Practices in Performance Measurement by Brittany Orlebeke, BA, MPP (Chapin Hall, IL) [ VideoPresentationHandouts ]
  2. From Information to Impact: Unlocking the Power of Data Through Effective Visualization, Reporting, and Communication by Patrick Needham, MSW and Matthew Plaska, MSW (Mercy Home for Boys & Girls, IL) [ VideoPresentationHandouts ]

Day 2, Session 2 included roundtable discussions on Key Performance Measures, Data Management, and Improvement Cycle.

Day 2, Session 3 included the following workshops and presentations:

  1. Statistics Ain’t Nothing But Numbers: Using Excel to Understand Data in New and Exciting Ways by Dr. Michael Braun PhD and Dr. Yu-Ling Chiu, PhD (Children and Family Research Center, School of Social Work, University of Illinois at Urbana-Champaign, IL) [ VideoPresentation ]
  2. Get Creative With Your Data! Data Visualization, Analysis, and Storytelling by Melissa Curtis (Lawrence Hall, IL) and Candace Thier ED.D (Foster Care Utilization Review Program (FCURP), University of Illinois at Urbana Champaign, IL) [ VideoPresentation ]

CQI Conference 2015

Click here to view the 2015 Conference Program (PDF).

The inaugural CQI Conference, held on November 6th, opened with a welcome from Dean Korr (video here), followed by a presentation of the findings from the Illinois POS CQI Capacity Assessment project by Yolanda Green Rogers of Chapin Hall, and Jennifer Eblen Manning of UIUC/SSW/CFRC/Foster Care Utilization Review Program [ VideoPresentation ].
Attendees were then introduced to the conference Keynote Speaker, Peter Watson [ Video Presentation ].
Workshops began immediately following Peter’s presentation.

Session 1 included the following workshops and presentations:

  1. The CQI Process: Using the Plan-Do-Study-Act Cycle to Improve Outcomes
 by Yolanda Green-Rogers, MSW, and Lily Alpert, PhD (Chapin Hall at the University of Chicago, IL) [ VideoPresentationHandouts ]
  2. Making a Difference: Social Impact and Theory of Change (Logic Models)
 by Deborah Armstrong, MS, LCPC, and Lara Raper, MS (The Baby Fold, Normal, IL) [ VideoPresentation ]
  3. Collaboration: Lighting the Path with Numbers
 by Brenton Diers, LCSW, ACSW (Lutherbrook Child and Adolescent Center, IL), 
Susan Stephens, LCSW, and Douglas E. Cablk, BA (Lutheran Child and Family Services, IL) [ VideoPresentation ]

Session 2 included the following workshops and presentations:

  1. Building a Blueprint for Success: Using a Logic Model to Drive and Organization’s Mission
 by Patrick Needham, MSW & Matt Plaska, MSW (Mercy Home for Boys, IL) [ VideoPresentationHandouts ]
  2. Program Driven CQI: How to Structure the CQI Process so that Program Staff are in the Driver’s Seat by 
Ruann Barack, MA (One Hope United, IL) & Sabrina Townsend, MA (JCFS, IL) [ VideoPresentationHandouts ]
  3. The Rest of the Story: Post-Discharge Data Collection
 by Shannon Stokes, MPS; Sarah Tunning, MA, LMHC; Nikki Quandt, MS. Ed, LCPC; and Penny Hanks 
(One Hope United, MO) [ VideoPresentation ]

Session 3 included the following workshops and presentations:

  1. The Peer Review Cycle – From Creating Tools to Effective Follow-Up for Quality Improvement
 by Deborah Pillers, MSW, LSW & Laura Tinker, LCSW (Children’s Home + Aid, IL) [ VideoPresentation ]
  2. CQI Built the Team that Builds the Program: Using QI to Improve Youth Workforce Development Programs
 by Sean McGinnis, MSW, and Jevita Northern, LCSW (Lawrence Hall Youth Services, Chicago, IL) [ VideoPresentation ]
  3. How to Use Excel to Create Visually Appealing Automated Reports by 
Kimberly D. Clark, MA (One Hope United, IL) [ VideoPresentation ]

The conference closed out with a wrap-up session that utilized a Liberating Structures activity (“1, 2, 4, All”) [ VideoPresentationInstructions ]. This activity resulted in attendees identifying several themes to explore and implement in order to move CQI forward in their agencies and therefore the state of Illinois:

  1. Improve use of information with broader sharing and reporting
  2. Use Survey Monkey for case record reviews
  3. Integrate CQI into what programs are already doing
  4. Share conference ideas and networking with conference attendees
  5. Get line staff involved on QI teams
  6. Clearly define the roles and expectations of CQI staff
  7. Re-energize the staff and agency in CQI
  8. Work theory of change into the Strategic Plan
  9. Create next generation logic models/theory of change
  10. Enhanced visual representations of the data